info@ppbi.com.au

0403 657 993

faq-building-and-pest-inspections

Premise Inspections can help!


Is there a discount for combined orders?


In some cities and states it is common practice for providers to offer discounts for combined orders. In each instance if there are discounts available they are passed onto the client in the quotation.


Can quotes be matched or bettered from other services?


Premise Inspections always endeavour  to be competitive in both service and pricing. If a comparable service has been quoted we could match that price to get your business.


THE INSPECTORS           


Are the inspectors licensed?


Premise Inspections only uses Queensland Building and Construction Commission (QBCC) licensed builders who have appropriate experience. more details can be found at: http://www.qbcc.qld.gov.au/


Are the inspectors insured?


All inspectors are insured for public liability and professional indemnity. But of equal importance the reports PREMISE INSPECTIONS produce are also insured. In the unlikely event we miss something significant, you're covered.


Can I talk to the inspector/s?


Yes, you will be given the inspector's mobile phone number and you are welcome to call and ask questions about the report and property.


THE INSPECTIONS          


Do I have to arrange access (with the agent/vendor) for the inspection/s?


No, in all cases PREMISE INSPECTIONS will arrange direct access to the properties via the agents and/or owners for inspection. You can ask to be informed of this appointment time during the order process.


Can I be present during the inspection?


Yes, in fact you are encouraged to attend the inspection. This will enable the inspector to point out all the issues to you in person and answer questions on the spot. If you know very little about building this can be a very useful experience as you can discuss possible remedial action for any issue that is discovered.


As inspection schedules can change you will need to inform PREMISE INSPECTIONS of your intention to attend the inspection so if the appointment time is changed you will be informed.


When will the inspection/s be done?


With access availability the vast majority of inspections are completed within 24 - 48 hours of order.


THE REPORTS      


How do I receive the report/s?


The reports in most instances are emailed in pdf format.


When will I receive the report/s?


The vast majority of the reports are completed within 24 hours of the inspection.


Can I buy a copy of a report already done?


Yes, copies of recently furnished reports are available for purchase.


What is included in the report/s?


Australian Standard 4349 identifies what should be included in addition to industry best practice for each style of report.


Can I see a sample/example of the report/s?


Sample reports are available for viewing by contacting reception@premiseinspections.com.au


Do the reports include photos of defects?


The majority of reports include photos of the property and generally photos of defects and restrictions.


ORDERING 


How do I order the report/s?


Reports can be ordered via email, website or over the phone. In each instance we need the following information: Your Name, Address and Contact details including email address, the property address to be inspected, type of report/s needed and access details to the property (real estate agents, etc).


Any concerns you might like addressed during the inspections are noted and lastly we need payment details from you - credit card or direct debit.


PAYMENTS 


When do I pay for the report/s?


Unless an account has been arranged all inspections are paid for on order by cash, or direct deposit.


How do I pay for the report/s?


By cash, direct deposit.


Can I pay with cheque?


Yes, although the service will not be completed until funds have cleared.


Can I have an account?


Solicitors and conveyancers can apply for an account. Casual users pay via direct deposit or cash on order.

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Premise Inspections Building Inspector

Brisbane, QLD, 4000

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